B
Evidence Grade B
Graded
under review
Safe to Cite
Current
82%
82% -- share of consumers expecting instant issue resolution for consumers (2026)
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
82%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
akveo.com
Primary
Tier C
https://www.akveo.com/blog/what-is-intelligent-business-process-automation ↗
Source Article
What Intelligent BPA Is and How It Can Transform Your Company
Original Research
akveo.com
· Original study ↗
Methodology
Blog citing unnamed consumer survey
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 82% share of consumers expecting instant issue resolution. Source: akveo.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-expect-instant-resolution
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<blockquote cite="https://lighthousedata.io/data/consumers-expect-instant-resolution" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>82%</strong> -- share of consumers expecting instant issue resolution for consumers<br><small>Source: akveo.com (2026) · <a href="https://lighthousedata.io/data/consumers-expect-instant-resolution" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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