B
Evidence Grade B
Graded
under review
Safe to Cite
Current
75%
75% -- share of complaints made to vent frustration for consumers complaining about social interactions (2026)
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Rebekah Bennett, et al.
Primary
Tier C
http://behavioraltargeting.biz/emotions-and-complaining-behavior-following-service-failure/ ↗
Source Article
Emotions and Complaining Behavior Following Service Failure
Original Research
Rebekah Bennett, et al.
· Original study ↗
Methodology
Cited as prior research in a summary of an academic article by Rebekah Bennett et al. on emotions and complaining behavior following service failure; original study methodology not stated.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers complaining about social interactions: 75% share of complaints made to vent frustration. Source: Rebekah Bennett, et al. (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/complaints-vent-frustration-75pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/complaints-vent-frustration-75pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- share of complaints made to vent frustration for consumers complaining about social interactions<br><small>Source: Rebekah Bennett, et al. (2026) · <a href="https://lighthousedata.io/data/complaints-vent-frustration-75pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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