B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

23%

23% -- patient satisfaction growth for Cleveland Clinic (2025)

2025  · bestbma.com

Cleveland Clinic experienced a 23% increase in patient satisfaction 18 months after shifting its brand messaging to 'Patients First'.

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Attribution: bestbma.com View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
23%
Unit
Percentage
Data Vintage
2025
Entity
Cleveland Clinic
Geography
North America
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
bestbma.com Primary Tier C
https://bestbma.com/2025/12/19/how-healthcare-brand-positioning-sets-you-apart-2025/ ↗
Confidence: 48/100 Vintage: 2025 Channel: Common Crawl
Source Article
How Healthcare Brand Positioning Sets You Apart [2025]
Original Research
bestbma.com · Original study ↗

Case study claim following 'Patients First' rebranding

Methodology documented
IndustryHealthcare RegionNorth America
Plain Text
Cleveland Clinic: 23% patient satisfaction growth. Source: bestbma.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cleveland-clinic-patient-satisfaction-up-23
HTML Embed
<blockquote cite="https://lighthousedata.io/data/cleveland-clinic-patient-satisfaction-up-23" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>23%</strong> -- patient satisfaction growth for Cleveland Clinic<br><small>Source: bestbma.com (2025) · <a href="https://lighthousedata.io/data/cleveland-clinic-patient-satisfaction-up-23" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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