B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
40%
40% -- churn rate from payment failures for SaaS companies (2025)
40% of SaaS churn is caused by payment failures.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ordwaylabsdev.wpenginepowered.com
Primary
Tier C
https://ordwaylabsdev.wpenginepowered.com/blog/credit-cards-for-saas/ ↗
Source Article
Accepting Credit Cards - What SaaS Leaders Need to Know
TL;DR – Credit Cards for SaaS
- Credit card processing fees typically cost SaaS companies 2-3% of the transaction value, making them more expensive than alternatives such as ACH transfers or wire payments.
- Payment processors like Stripe, Adyen, and Braintree require extensive underwriting, includi…
Original Research
ordwaylabsdev.wpenginepowered.com
· Original study ↗
Methodology
Cited by Ordway Labs blog; original source not identified
Methodology documented
Segmentation
Industrysaas
Cite this stat
Plain Text
SaaS companies: 40% churn rate from payment failures. Source: ordwaylabsdev.wpenginepowered.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/churn-payment-failures-40pct
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<blockquote cite="https://lighthousedata.io/data/churn-payment-failures-40pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- churn rate from payment failures for SaaS companies<br><small>Source: ordwaylabsdev.wpenginepowered.com (2025) · <a href="https://lighthousedata.io/data/churn-payment-failures-40pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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