B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

24%

24% -- share of voice in chatgpt answers for Brands chosen by participants vs brands passed over in ChatGPT product comparisons (2025)

2025  · n=56  · Profound / Kevin Indig / Clickstream Solutions

Brands that participants chose had a 24% share of voice in ChatGPT's answers compared to 11% for brands passed over.

  • Study sample size of 56 participants across 221 tasks
  • Session-level analysis treating tasks as independent draws
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Attribution: Profound / Kevin Indig / Clickstream Solutions View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
24%
Unit
Percentage
Data Vintage
2025
Entity
Brands chosen by participants vs brands passed over in ChatGPT product comparisons
Sample Size
56
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Profound / Kevin Indig / Clickstream Solutions Primary Tier B
https://www.tryprofound.com/blog/the-shortlist-is-the-new-shelf ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
The shortlist is the new shelf
ChatGPT visibility and conversions are strongly correlated. A joint study by Profound, Kevin Indig, and Eric Van Buskirk of Clickstream Solutions watched 56 people compare products inside ChatGPT across 221 real tasks, then matched what they chose against Profound's data on which brands ChatGPT actu…
Original Research
Profound / Kevin Indig / Clickstream Solutions · Original study ↗

Joint study by Profound, Kevin Indig, and Eric Van Buskirk of Clickstream Solutions; 56 participants across 221 codable tasks; chosen brands appeared about twice as often in ChatGPT answers as passed-over brands (24% vs 11%)

Methodology documented
Industrymarketing
Plain Text
Brands chosen by participants vs brands passed over in ChatGPT product comparisons: 24% share of voice in chatgpt answers. Source: Profound / Kevin Indig / Clickstream Solutions (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chosen-brands-chatgpt-share-of-voice-24-vs-11
HTML Embed
<blockquote cite="https://lighthousedata.io/data/chosen-brands-chatgpt-share-of-voice-24-vs-11" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>24%</strong> -- share of voice in chatgpt answers for Brands chosen by participants vs brands passed over in ChatGPT product comparisons<br><small>Source: Profound / Kevin Indig / Clickstream Solutions (2025) · <a href="https://lighthousedata.io/data/chosen-brands-chatgpt-share-of-voice-24-vs-11" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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