B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
64%
64% -- share of internet users valuing 24 hour chatbot service for internet users (2025)
64% of internet users state that 24-hour service is the best feature of chatbots.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
64%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
passivetactics.com
Primary
Tier C
https://passivetactics.com/how-to-leverage-chatbots-for-customer-service-and-sales/ ↗
Source Article
How To Leverage Chatbots for Customer Service and Sales
In today’s fast-paced digital world, customer service and sales have become more important than ever. Businesses are constantly seeking innovative ways to engage with their customers and drive sales, and one of the most effective tools for achieving this is chatbots. These AI-powered virtual assista…
Original Research
passivetactics.com
· Original study ↗
Methodology
Unattributed survey statistic cited on blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
internet users: 64% share of internet users valuing 24 hour chatbot service. Source: passivetactics.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chatbots-24-hour-service-best-feature
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<blockquote cite="https://lighthousedata.io/data/chatbots-24-hour-service-best-feature" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>64%</strong> -- share of internet users valuing 24 hour chatbot service for internet users<br><small>Source: passivetactics.com (2025) · <a href="https://lighthousedata.io/data/chatbots-24-hour-service-best-feature" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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