B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
72%
72% -- chatbot frustration rate for consumers interacting with chatbots (2023)
Over 72% of survey respondents reported that interacting with a chatbot is a complete waste of time.
- The source specifies 'over 72%' from an unspecified recent survey.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
72%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
superseek.ai
Primary
Tier C
https://superseek.ai/blog/future-customer-service-chatgpt-changing-game/ ↗
Source Article
The future of customer service: How ChatGPT is changing the game - Superseek
We all know about ChatGPT now and how it’s taken over the world by storm.
It’s got AI enthusiasts talking, podcasting, YouTubing, and tweeting about the vast societal benefits the new technology will unleash—and it has AI pessimists wondering about our place in an AI-powered and possibly AI-led worl…
Original Research
superseek.ai
· Original study ↗
Methodology
Cited survey, methodology not detailed
Methodology documented
Segmentation
Industrymarketing
Channelinfluencer
Cite this stat
Plain Text
consumers interacting with chatbots: 72% chatbot frustration rate. Source: superseek.ai (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chatbot-waste-of-time-survey
HTML Embed
<blockquote cite="https://lighthousedata.io/data/chatbot-waste-of-time-survey" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72%</strong> -- chatbot frustration rate for consumers interacting with chatbots<br><small>Source: superseek.ai (2023) · <a href="https://lighthousedata.io/data/chatbot-waste-of-time-survey" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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