B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
90%
90% -- chatbot customer satisfaction rate for Chatbots (2024)
Chatbots achieve a 90% customer satisfaction rate according to a study by Comm100.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2024
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Comm100
Primary
Tier C
https://www.nextmashup.com/api-trends ↗
Source Article
11 API Trends To Watch In 2024
The digital world moves crazy fast these days. Customers want things done fast, and businesses have to be on their A-game to survive. It’s no wonder that 90% of developers are using APIs to build mobile apps and automated tasks. APIs help them create better products way quicker and better. Therefore…
Original Research
Comm100
· Original study ↗
Methodology
Cited as a Comm100 study; methodology not detailed in source
Methodology documented
Segmentation
IndustryRetail
RegionGlobal
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
Chatbots: 90% chatbot customer satisfaction rate. Source: Comm100 (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chatbot-customer-satisfaction-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/chatbot-customer-satisfaction-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- chatbot customer satisfaction rate for Chatbots<br><small>Source: Comm100 (2024) · <a href="https://lighthousedata.io/data/chatbot-customer-satisfaction-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.