B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
40%
40% -- chatbot adoption rate for large businesses worldwide (2019)
An estimated 40% of large businesses worldwide will have adopted chatbots in some capacity by the end of 2019.
- Estimated projection
- Adoption defined as 'in some capacity'
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2019
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
tkm-consultants.com
Primary
Tier C
https://www.tkm-consultants.com/3-digital-transformation-trends-2019 ↗
Source Article
3 digital transformation trends for 2019 - TKM Consultants
As we close in on 2019, assessing where digital transformation is practically heading next is a question we are often asked. In predicting transformation trends, it is essential to recognise that digital transformation is an organisational challenge underpinned by emerging technology, cultural shift…
Original Research
tkm-consultants.com
· Original study ↗
Methodology
Estimate cited without named methodology; chatbot adoption as customer engagement/marketing technology
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
large businesses worldwide: 40% chatbot adoption rate. Source: tkm-consultants.com (2019). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chatbot-adoption-large-businesses-2019
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<blockquote cite="https://lighthousedata.io/data/chatbot-adoption-large-businesses-2019" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- chatbot adoption rate for large businesses worldwide<br><small>Source: tkm-consultants.com (2019) · <a href="https://lighthousedata.io/data/chatbot-adoption-large-businesses-2019" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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