B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
64%
64% -- caller abandonment rate for business callers (2026)
64% of callers hang up if they cannot speak to a person within 5 minutes of calling a business.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
64%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
400
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Arlington Research (commissioned by AnswerConnect)
Primary
Tier B
https://www.answerconnect.com/power-business-call ↗
Source Article
The Power of the Business Call
Original Research
Arlington Research (commissioned by AnswerConnect)
· Original study ↗
Methodology
Online quantitative interviews by Arlington Research; 200 US and 200 UK business decision-makers
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
business callers: 64% caller abandonment rate. Source: Arlington Research (commissioned by AnswerConnect) (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/callers-hang-up-5-minutes
HTML Embed
<blockquote cite="https://lighthousedata.io/data/callers-hang-up-5-minutes" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>64%</strong> -- caller abandonment rate for business callers<br><small>Source: Arlington Research (commissioned by AnswerConnect) (2026) · <a href="https://lighthousedata.io/data/callers-hang-up-5-minutes" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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