B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
74.1%
74.1% -- unanswered business call rate for business calls (2026)
74.1% of business calls go unanswered according to getaira.io research.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
74.1%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
getaira.io
Primary
Tier C
https://staffifyai.com/call-blogs/ai-answering-service-vs-live-answering-service-which-is-better ↗
Source Article
AI Answering Service vs Live Answering Service
By Staffify AI
May 18, 2026
An AI answering service uses voice AI to handle calls automatically. A live answering service uses human agents working remotely to answer on your behalf. Both answer
calls when your team cannot. The difference is in cost, availability, scalability, and what happens when …
Original Research
getaira.io
· Original study ↗
Methodology
Cited from getaira.io research; methodology not stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
business calls: 74.1% unanswered business call rate. Source: getaira.io (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/business-calls-unanswered-getaira
HTML Embed
<blockquote cite="https://lighthousedata.io/data/business-calls-unanswered-getaira" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>74.1%</strong> -- unanswered business call rate for business calls<br><small>Source: getaira.io (2026) · <a href="https://lighthousedata.io/data/business-calls-unanswered-getaira" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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