B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

44%

44% -- consumers leaving brands due to declining quality for US consumers (2025)

2025  · n=3,000  · Zeno Group

44% of U.S. consumers cite declining quality as a top reason for falling out of love with a brand.

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Attribution: Zeno Group View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
44%
Unit
Percentage
Data Vintage
2025
Entity
US consumers
Sample Size
3,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Zeno Group Primary Tier A
https://www.zenogroup.com/insights/brand-love-more-emotion-its-economic-superpower ↗
Confidence: 57/100 Vintage: 2025 Channel: Common Crawl
Source Article
Brand Love Is More Than Emotion
Original Research
Zeno Group · Original study ↗

Zeno Brand Love + Demand study, part of Zeno's Human Project; survey of more than 3,000 U.S. consumers

Methodology documented
Industrymarketing
Plain Text
US consumers: 44% consumers leaving brands due to declining quality. Source: Zeno Group (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/brand-breakup-declining-quality-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/brand-breakup-declining-quality-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>44%</strong> -- consumers leaving brands due to declining quality for US consumers<br><small>Source: Zeno Group (2025) · <a href="https://lighthousedata.io/data/brand-breakup-declining-quality-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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