B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
5
5 -- support experience rating for Bitdefender GravityZone (2026-01)
Bitdefender GravityZone achieved a 4.8 out of 5.0 rating for support experience in the 2026 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms report.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
5
Unit
Score
Data Vintage
2026-01
Entity
Sample Size
223
Geography
APAC
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Gartner
Primary
Tier B
https://bitdefender.in/press_releases/bitdefender-named-a-2026-gartner-peer-insights-customers-choic… ↗
Source Article
Bitdefender Named 2026 Gartner Customers’ Choice for EPP
Original Research
Gartner
· Original study ↗
Methodology
Support experience sub-score from Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms (January 23, 2026); same verified-review base as the overall rating (223 reviews as of November 2025)
Methodology documented
Segmentation
IndustryCybersecurity
Company SizeEnterprise
RegionAPAC
Cite this stat
Plain Text
Bitdefender GravityZone: 5 support experience rating. Source: Gartner (2026-01). Via Lighthouse Intelligence -- https://lighthousedata.io/data/bitdefender-epp-support-rating-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/bitdefender-epp-support-rating-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>5</strong> -- support experience rating for Bitdefender GravityZone<br><small>Source: Gartner (2026-01) · <a href="https://lighthousedata.io/data/bitdefender-epp-support-rating-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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