B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
100%
100% -- top customer retention rate for Basware (Q2 2026)
Basware achieved 100% retention among its top ~70 customers with zero churn over three years.
- top ~70 customers
- zero churn over three years
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
100%
Unit
Percentage
Data Vintage
Q2 2026
Entity
Sample Size
70
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Basware
Primary
Tier B
https://www.basware.com/en/resources/the-forrester-wave-accounts-payable-invoice-automation-software… ↗
Source Article
The Forrester Wave™: Accounts Payable Invoice Automation Software, Q2 2026
Original Research
Basware
· Original study ↗
Methodology
Company-reported zero churn among top ~70 customers over three years
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Basware: 100% top customer retention rate. Source: Basware (Q2 2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/basware-top-customer-retention-100pct
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<blockquote cite="https://lighthousedata.io/data/basware-top-customer-retention-100pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>100%</strong> -- top customer retention rate for Basware<br><small>Source: Basware (Q2 2026) · <a href="https://lighthousedata.io/data/basware-top-customer-retention-100pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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