B
Evidence Grade B
Safe to Cite
Dated
26%
26% -- net promoter score increase for All German Health Insurers (2020)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
26%
Unit
Percentage
Data Vintage
2020
Entity
Sample Size
5,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
75
Source Trust
90
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Sources (3)
Bain & Company
Primary
Tier B
https://www.bain.com/de/insights/kundenloyalitaet-gesetzliche-krankenkassen-deutschland/ ↗
Source Article
Was gesetzlich Versicherte langfristig begeistert
Also cited by
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2026-08-19
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https://www.amraandelma.com/
2026-08-19
Original Research
Bain & Company
· Original study ↗
Methodology
Bain-Befragung unter rund 5.000 Teilnehmern im Jahr 2020
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
All German Health Insurers: 26% net promoter score increase. Source: Bain & Company (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/bain-deutschland-krankenkassen-nps-increase
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<blockquote cite="https://lighthousedata.io/data/bain-deutschland-krankenkassen-nps-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>26%</strong> -- net promoter score increase for All German Health Insurers<br><small>Source: Bain & Company (2020) · <a href="https://lighthousedata.io/data/bain-deutschland-krankenkassen-nps-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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