B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

61%

61% -- share of b2b buyers preferring rep free buying for B2B buyers (2025)

2025  · Gartner

61% of B2B buyers prefer a rep-free buying experience according to Gartner research reported in 2025.

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Attribution: Gartner View source
Lighthouse Research Team
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Source verified Evidence graded
Value
61%
Unit
Percentage
Data Vintage
2025
Entity
B2B buyers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Gartner Primary Tier C
https://dxoneerp.com/blog/connected-erp-and-ecommerce-workflows-help-dealers-scale/ ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Why Dealers Need Connected ERP and eCommerce Workflows
Taking an online order is the easy part. The harder part is everything that happens next. For dealers, eCommerce is not a novelty. It is already part of the buying process. Customers expect online ordering, account access, accurate pricing, and quick product searches. That part is understood. The re…
Original Research
Gartner · Original study ↗

Cited from Gartner research

Methodology documented
Industrymarketing
Plain Text
B2B buyers: 61% share of b2b buyers preferring rep free buying. Source: Gartner (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/b2b-buyers-rep-free-preference-2025
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<blockquote cite="https://lighthousedata.io/data/b2b-buyers-rep-free-preference-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>61%</strong> -- share of b2b buyers preferring rep free buying for B2B buyers<br><small>Source: Gartner (2025) · <a href="https://lighthousedata.io/data/b2b-buyers-rep-free-preference-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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