B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
65%
65% -- average call connection rate for Dealership service departments (2026)
The average call connection rate for dealership service departments is around 65%.
- Stated as 'around 65%'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2026
Entity
Geography
North America
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Car Wars
Primary
Tier B
https://www.useflai.com/blog/how-to-automate-service-appointment-scheduling-at-your-dealership ↗
Source Article
Dealership Service Appointment Scheduling: Automation Guide (2026)
Dealership Service Appointment Scheduling: Automation Guide (2026)
Learn how to automate service appointment scheduling at your dealership and capture the 64% of customers who still book by phone, 24/7.
Your service department’s biggest scheduling problem isn’t what you think it is.
Most dealerships…
Original Research
Car Wars
· Original study ↗
Methodology
Car Wars benchmarking data
Methodology documented
Segmentation
IndustryAutomotive
Company SizeMid-market
RegionNorth America
Channelcontent
Cite this stat
Plain Text
Dealership service departments: 65% average call connection rate. Source: Car Wars (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/average-dealership-call-connection-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/average-dealership-call-connection-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- average call connection rate for Dealership service departments<br><small>Source: Car Wars (2026) · <a href="https://lighthousedata.io/data/average-dealership-call-connection-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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