B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
75%
75% -- fraud impacting customer satisfaction for Australian organisations (2023)
75% of Australian respondents reported that fraud has influenced customer satisfaction.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2023
Entity
Sample Size
75
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
LexisNexis Risk Solutions / Forrester Consulting
Primary
Tier A
https://martechasia.net/pr-newswire/every-dollar-lost-to-fraud-in-australia-costs-firms-aud3-68-acco… ↗
Source Article
Every Dollar Lost to Fraud in Australia Costs Firms AUD$3.68 According to LexisNexis True Cost of Fraud Study | MartechAsia
- Fraud has increased for 66% of Australian organisations year-on-year.
- In APAC, digital channels account for more fraud losses than physical channels.
- Four in five Australian organisations say fraud is affecting their customer conversion rates.
SYDNEY, April 29, 2024 /PRNewswire/ — LexisNexis® …
Original Research
LexisNexis Risk Solutions / Forrester Consulting
· Original study ↗
Methodology
Forrester Consulting survey for LexisNexis True Cost of Fraud Study – Asia Pacific, Aug 2023
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Australian organisations: 75% fraud impacting customer satisfaction. Source: LexisNexis Risk Solutions / Forrester Consulting (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/au-fraud-impact-satisfaction-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/au-fraud-impact-satisfaction-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- fraud impacting customer satisfaction for Australian organisations<br><small>Source: LexisNexis Risk Solutions / Forrester Consulting (2023) · <a href="https://lighthousedata.io/data/au-fraud-impact-satisfaction-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.