B
Evidence Grade B
Graded
under review
Safe to Cite
Current
72%
72% -- consumers more likely to shop brands prioritizing customer experience for US consumers (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
72%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
aremorch.com
Primary
Tier C
https://aremorch.com/why-improved-engagement-rates-and-customer-experience-management-will-make-hote… ↗
Source Article
Why Improved Engagement Rates and Customer Experience Management Will Make Hotels More Successful Than Ever
Original Research
aremorch.com
· Original study ↗
Methodology
Surveys and research cited without named source; hotel marketing blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US consumers: 72% consumers more likely to shop brands prioritizing customer experience. Source: aremorch.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/americans-shop-brands-customer-experience-72
HTML Embed
<blockquote cite="https://lighthousedata.io/data/americans-shop-brands-customer-experience-72" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72%</strong> -- consumers more likely to shop brands prioritizing customer experience for US consumers<br><small>Source: aremorch.com (2026) · <a href="https://lighthousedata.io/data/americans-shop-brands-customer-experience-72" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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