B
Evidence Grade B
Graded
under review
Safe to Cite
Current
39%
39% -- share of consumers canceling subscription due to poor customer service for US telecom subscribers (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
39%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
astutesolutions.com
Primary
Tier C
https://astutesolutions.com/industry-insights/telecommunications-industry ↗
Source Article
How Telecommunications Companies Can Improve CX and Loyalty
Original Research
astutesolutions.com
· Original study ↗
Methodology
Unattributed study cited by Astute Solutions
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US telecom subscribers: 39% share of consumers canceling subscription due to poor customer service. Source: astutesolutions.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/americans-canceled-subscription-poor-service
HTML Embed
<blockquote cite="https://lighthousedata.io/data/americans-canceled-subscription-poor-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>39%</strong> -- share of consumers canceling subscription due to poor customer service for US telecom subscribers<br><small>Source: astutesolutions.com (2026) · <a href="https://lighthousedata.io/data/americans-canceled-subscription-poor-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.