B
Evidence Grade B
Graded
accuracy verified by the review judge
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Recent
93%
93% -- share of agile organizations reporting higher customer satisfaction for agile organizations (2025)
93% of agile organizations report higher customer satisfaction according to McKinsey & Co.
- Secondary citation of McKinsey & Co. research without underlying study methodology or date details provided
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Lighthouse Research Team
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Evidence graded
Value
93%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
McKinsey & Co.
Primary
Tier C
https://www.empyra.com/blog/best-agile-project-management-software-for-your-teams ↗
Source Article
Complete Guide To The Best Agile Project Management Software
Complete Guide To The Best Agile Project Management Software
Written by
Murali VaradharajanLearn How to choose your agile project management software the right way to empower your agile teams.
The Chaos of Outdated Project Management
A factory where every task is done manually using outdated machine…
Original Research
McKinsey & Co.
· Original study ↗
Methodology
Vendor blog citing McKinsey & Co. research; original survey methodology not stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
agile organizations: 93% share of agile organizations reporting higher customer satisfaction. Source: McKinsey & Co. (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/agile-orgs-customer-satisfaction-mckinsey
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<blockquote cite="https://lighthousedata.io/data/agile-orgs-customer-satisfaction-mckinsey" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>93%</strong> -- share of agile organizations reporting higher customer satisfaction for agile organizations<br><small>Source: McKinsey & Co. (2025) · <a href="https://lighthousedata.io/data/agile-orgs-customer-satisfaction-mckinsey" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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