B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

23%

23% -- percentage reduction in bounce rate from generative ai shopping assistants for US retail sites (2025)

2025  · Adobe

Shoppers arriving at retail websites from an AI engine have a 23% lower bounce rate compared to non-AI traffic sources.

  • Compared to non-AI traffic sources (paid search, affiliates, email, organic search, social media)
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Attribution: Adobe View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
23%
Unit
Percentage
Data Vintage
2025
Entity
US retail sites
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

62/100 confidence
Extraction
95
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Adobe Primary Tier A
https://www.adobe.com/insights/generative-ai-shopping-usage ↗
Confidence: 55/100 Vintage: 2025 Channel: Common Crawl
Source Article
53% of Shoppers to Use Generative AI Tools by 2025, Adobe Survey
Also cited by
2026-08-18
Original Research
Adobe · Original study ↗

Adobe's analysis

Industrymarketing
Plain Text
US retail sites: 23% percentage reduction in bounce rate from generative ai shopping assistants. Source: Adobe (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/adobe_generative_ai_shopping_bounce_rate_2025
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<blockquote cite="https://lighthousedata.io/data/adobe_generative_ai_shopping_bounce_rate_2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>23%</strong> -- percentage reduction in bounce rate from generative ai shopping assistants for US retail sites<br><small>Source: Adobe (2025) · <a href="https://lighthousedata.io/data/adobe_generative_ai_shopping_bounce_rate_2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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