B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
15%
15% -- client retention rate increase for accounting and finance firms (2025)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Renascence
Primary
Tier B
https://www.clienthub.app/blog/feedback-loops-for-client-retention ↗
Source Article
Using Feedback Loops to Elevate Client Relations
By
Judie McCarthy
September 18, 2025
A top client went quiet, and an accounting firm didn’t see it coming. And as it turned out, frustrations had been building for months. One quick check-in could have saved the relationship. Sound familiar? Your firm might have faced this too. The good news is that…
Original Research
Renascence
· Original study ↗
Methodology
Source: Renascence
Methodology documented
Segmentation
Industrymarketing
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Plain Text
accounting and finance firms: 15% client retention rate increase. Source: Renascence (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/accounting-firm-client-retention-boost
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<blockquote cite="https://lighthousedata.io/data/accounting-firm-client-retention-boost" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- client retention rate increase for accounting and finance firms<br><small>Source: Renascence (2025) · <a href="https://lighthousedata.io/data/accounting-firm-client-retention-boost" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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