B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
43%
43% -- average call wait time reduction for Medicare plan provider (2024)
Boomsourcing's partnership with a Medicare plan provider during a 2024 AEP campaign resulted in a 43% reduction in average call wait times.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
43%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Boomsourcing
Primary
Tier A
https://www.boomsourcing.com/blog/why-medicare-providers-are-outsourcing-enrollment-lead-generation-… ↗
Source Article
Why Medicare Providers Are Outsourcing Enrollment & Lead Generation This AEP Season
The Annual Enrollment Period (AEP) is a high-pressure window for Medicare providers. With tighter compliance rules and rising competition, the demand for fast, accurate, and compliant Medicare enrollment solutions has never been higher. Many providers are turning to outsourcing healthcare contact ce…
Original Research
Boomsourcing
· Original study ↗
Methodology
Case Study Snapshot: Results from a 2024 AEP Campaign
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Medicare plan provider: 43% average call wait time reduction. Source: Boomsourcing (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/43-percent-reduction-average-call-wait-times
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<blockquote cite="https://lighthousedata.io/data/43-percent-reduction-average-call-wait-times" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>43%</strong> -- average call wait time reduction for Medicare plan provider<br><small>Source: Boomsourcing (2024) · <a href="https://lighthousedata.io/data/43-percent-reduction-average-call-wait-times" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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