B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
20%
20% -- chatbot adoption rate for IT companies in North America and Europe (2023)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2023
Entity
Sample Size
500
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
83
Source
Spiceworks
Primary
Tier A
https://actionwsi.com/los-chatbots-continuan-ganando-espacio-las-grandes-empresas/ ↗
Source Article
Chatbots gana espacio en las grandes empresas. - Action WSI
Los chatbots están impulsados por la inteligencia artificial. Aún son tecnologías nacientes, pero cada vez ganan mayor importancia como herramientas de atención al cliente. Esto de acuerdo a un reporte publicado por Spiceworks.
El reporte, conformado por reseñas de más de 500 empresas del sector tec…
Original Research
Spiceworks
· Original study ↗
Methodology
Reseñas de más de 500 empresas del sector tecnologías de la información en Norteamérica y Europa.
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
IT companies in North America and Europe: 20% chatbot adoption rate. Source: Spiceworks (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/20-percent-of-companies-using-chatbots
HTML Embed
<blockquote cite="https://lighthousedata.io/data/20-percent-of-companies-using-chatbots" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- chatbot adoption rate for IT companies in North America and Europe<br><small>Source: Spiceworks (2023) · <a href="https://lighthousedata.io/data/20-percent-of-companies-using-chatbots" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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